Technology has altered nearly every facet of business, and human resources and benefit functions are no exception. Paper benefit enrollments have been replaced with more efficient and accurate benefit administration platforms. Onboarding processes have been streamlined using technology that ensures routine administrative tasks are completed and documented.
Technology that works
When technology works everyone wins; but when it’s difficult to use it can be a roadblock to efficiency. That’s why before we adopt or recommend any technology solutions to our clients, we complete a thorough assessment. We test the systems ourselves to see if they are Bukaty Companies worthy. We won’t ask you to use a solution unless we’d be willing to use it.
New generation of online benefits enrollment
Online enrollment platforms are becoming commonplace, but not all systems are alike. Our enrollment technology has a 98% client satisfaction rate. Our dedicated technology team builds your initial employer site and handles maintenance throughout the year. Before your site is launched, we provide your internal administrative and HR teams with comprehensive training to maximize the system’s efficiency.
Here are some of the system advantages that clients say they like best:
- eliminates paper enrollment forms and manual processing errors,
- tracks the enrollment completion process by employee,
- provides 24/7 access to plan information for employees, spouses and dependents,
- improves employee communication,
- integrates with COBRA administrator and payroll provider,
- creates customized reports with an intuitive report builder, and
- prepares ACA 1094/1095 reports.
EDI feeds save time, reduce errors
Every HR team knows how time consuming it is to administer benefit enrollment changes. New hires, terminations and life-change events must be recorded in each respective carrier’s website to ensure coverage starts or ends on the correct date. Our electronic data interface (EDI) tool allows these changes to occur automatically via a weekly file upload from our enrollment platform to designated ancillary carriers. For these ancillary carriers, this technology advancement is available for groups with as few as two employees at no additional cost.
Depending on the medical, dental or vision carrier, EDI feeds are available for groups with as few as 50 enrolled employees. Our team is hard at work to provide this capability to groups regardless of size. Best of all, your internal team doesn’t need to be tech-savvy because we are. We’ll complete the system, build and manage all troubleshooting throughout the year.
When you’re looking to attract and secure the best talent, it’s important to know how your benefits stack up to your competitors. Our benchmarking tool provides you with data that shows you how your benefit plan design and costs compare to employers of similar size and industry within our client base. We can expand our comparison and look at regional and national benchmarking data on deductibles, co-pays, out-of-pocket limits, enrollment tiers and other benefit design elements to give you meaningful understanding.
Employees are often at a loss on how to make the best-cost health care decisions for themselves and family members. The proliferation of transparency tools such as Good Rx, Healthcare Bluebook and Castlight can help employees identify the true cost of care. Without support on how to use these tools, however, employee adoption is low. Your Bukaty Companies account team will provide educational materials in enrollment guides and discuss how these tools are used during one-on-one meetings.
We even have our own prescription drug savings tool that provides point-of-sale discounts as well as manufacturer rebates to reduce the cost of high-cost injectables. With the help of data analytics we can reach out to your members who could benefit from this program. One of our dedicated support specialists will help members enroll and be available to answer questions.